Terms of service

Overview

This website, meluheritage.com, is operated by MELU HERITAGE PRIVATE LIMITED, Noida, Uttar Pradesh, India (GSTIN 09AAUCM9900G1ZX), referred to here as “MELŪ”, “we” or “us”. By using this website or placing an order, you agree to these terms.

Products

All MELŪ designs are unisex. We take care to show every piece accurately, but colours may appear slightly different depending on your screen. Pieces are offered while stock lasts.

Prices and payment

Prices are listed in Indian Rupees and include GST. Shipping is charged separately and shown at checkout. We may change prices at any time; the price that applies is the one shown when you place your order.

Orders

An order is accepted once we confirm it. Cash on delivery orders are confirmed with you on WhatsApp before dispatch. We may decline or cancel an order, for example in the case of a pricing error or if a piece is no longer available; if you have already paid, the amount will be refunded in full.

Shipping and exchanges

Orders ship within 48 hours of confirmation, as described in our Shipping Policy. Size exchanges are available within 7 days of delivery for unworn pieces with their tags attached, as described in our Refund Policy.

Intellectual property

The MELŪ name, designs, artwork, photographs and text on this website belong to MELU HERITAGE PRIVATE LIMITED and may not be copied or used without our written permission.

Use of this website

You agree not to misuse this website, interfere with its operation, or use it for any unlawful purpose.

Liability

To the extent permitted by law, our liability for any order is limited to the amount you paid for it. Nothing in these terms limits any rights you have under Indian consumer protection law.

Governing law

These terms are governed by the laws of India. Any dispute is subject to the exclusive jurisdiction of the courts at Noida, Gautam Buddh Nagar, Uttar Pradesh.

Changes

We may update these terms from time to time. The version published on this page applies to your order.

Contact

meluheritage@gmail.com · +91 70111 24405 · Monday to Saturday, 9 am to 9 pm